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Frequently Asked Questions
Answers about livestock, livefood, boarding, shipping, and shopping at Birmingham Reptiles.
Do you offer reptile boarding?
Yes. We provide professional species-specific boarding for snakes, lizards, tortoises, tarantulas, and more. View rates and request dates on our boarding pages.
Can I shop livestock and livefood online?
Yes. Browse our live catalogue for livestock, livefood, housing, heating, lighting, and care essentials. Availability updates from our store inventory.
Where is Birmingham Reptiles based?
We are a specialist reptile store in Birmingham, England — one of the UK’s oldest dedicated reptile shops.
How do I book boarding?
Choose a boarding service, then submit an enquiry with drop-off and pick-up dates. Our team will confirm availability and pricing.
Do you sell equipment as well as animals?
Yes. We stock housing, heating, lighting, substrates, decor, accessories, and supplements alongside livestock and livefood.
How do product subscriptions work, and how do I cancel?
Some products (for example multi-tub livefood deals) offer a subscribe option that renews automatically until cancelled. Checkout while signed in so the plan appears under Account → Subscriptions. To stop renewals, open that page and use Request cancellation — it sends us a pre-filled message and our team confirms the cancel in the store. You can also contact us or phone the shop. This is not an instant self-serve cancel button.
Still have a question?
Our Erdington team is happy to help with livestock, setups, and boarding.